HealthTrust Performance Solutions delivers a unified approach
When complexity becomes the norm and margins grow thinner, healthcare organizations need more than good intentions—they need precision, speed and results. Traditional cost management strategies aren’t enough anymore to drive performance. Today’s environment demands a proactive approach—one that anticipates what’s coming and prepares organizations to meet it head-on. Scaling unit cost control through operational performance is imperative.
HealthTrust Performance Solutions was born from this urgency, bringing together the strengths of well-known and trusted capabilities—unified under one umbrella. The goal? To deliver measurable, sustainable value through clinically integrated strategies grounded in real-world operational expertise.
Why the reorganization matters
The decision to unify these services under Performance Solutions was driven by a desire to better serve HealthTrust members through our experience, technology and insights. It’s about meeting member needs comprehensively, not transactionally. This unified structure reflects a “one team, one vision” mindset, with business advisors aligned around member success.
Two HealthTrust executives—Aashish Shah, M.D., Chief Medical Officer, and Rich Philbrick, Chief Customer Officer—were instrumental in the consolidation and evolution of Performance Solutions.
“The healthcare industry is in the midst of an unprecedented squeeze play. It’s not just labor shortages; it’s increasing costs & changing reimbursement. And it’s forcing a conversation about protecting margins as value-based care evolves.”
Dr. Aashish Shah
“This reorganization is both structural and philosophical. It reflects HealthTrust’s commitment to clinical alignment, physician engagement and a broader, more collaborative approach to solving member challenges,” he explains. “By consolidating these highly effective programs, HealthTrust is accelerating its ability to show up as one cohesive offering—delivering value that’s promised and proven.”
This shift also reinforces HealthTrust’s identity as an operator-led performance improvement organization. Philbrick shares, “At our core is a GPO purposefully built to empower the supply chain and maximize value for providers. With experts from every discipline collaborating to ensure operational alignment, we’re uniquely positioned to anticipate needs and execute with precision.”
“HealthTrust’s strong and growing contract portfolio remains foundational and is still incredibly important,” adds Philbrick.
Clinically aligned performance improvement model
Owned and operated by seven health systems, HealthTrust brings a unique perspective to performance improvement. Members of the Performance Solutions team have held hospital and health system roles in service line and clinical leadership, administration, supply chain and more. That shared history informs every custom-developed solution.
“All the recommendations we offer and decisions we make are first and foremost about safety and efficacy,” says Dr. Shah. “We don’t shy away from cost, but those decisions are made with the operator environment in mind, centered around questions such as: How does the decision fit into your daily operations? Does it conflict in any way? What are the challenges or blind spots?”
“Think of Performance Solutions as the turbocharger on an engine,” says Dr. Shah. It enhances performance by simplifying complexities through an understanding of the interdependent systems to drive results.
“Performance Solutions is about going further—ensuring members achieve the full value of the contracts in the HealthTrust portfolio.”
Rich Philbrick
How HealthTrust is different
“As margins tighten and revenue opportunities decrease, hospitals need cost containment and strategic optimization. And, this is where Performance Solutions delivers,” explains Philbrick.
HealthTrust understands the challenges of aligning physicians, managing supply chains across multiple healthcare settings and navigating the evolving landscape of value-based care. Some of the fastest growth in Performance Solutions is happening outside traditional hospital walls, where supply chain support has historically been limited.
Philbrick shares, “HealthTrust acts as a true business partner for both acute and non-acute care; we understand the marketplace, the pressures and the opportunities because we are also operators. This operator advantage is what truly sets us apart from our competitors.”
Aligning clinical & financial goals
As operators and business advisors, HealthTrust Performance Solutions accelerates the delivery of margin maximization through the alignment of clinical and financial goals. Whether it’s expense management, physician alignment, operational problem-solving or waste elimination, Performance Solutions is built differently. Dr. Shah says, “Our approach is practical, actionable and proven to make improvements where care happens.”
“Performance Solutions solidifies our ability to show up as one offering for HealthTrust members and I’m really excited to see how it continues to evolve,” adds Philbrick.
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HealthTrust’s highly-effective legacy programs recently aligned under one structure to better meet the needs of healthcare providers. The Performance Solutions team engages with members to impact four key areas:
Ready to maximize value? Engage HealthTrust Performance Solutions today for operational expertise, strategic alignment and measurable results for your organization. Contact your HealthTrust Account Manager to start the discussion, or email performance@healthtrustpg.com
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